Privacy Policy

Last Updated: December 2025

1. Introduction

Majestic Marvel (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our platform.

Majestic Marvel operates an independent online platform that helps homeowners connect with independent water damage restoration service providers across the United States. We do not directly provide restoration services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when you:

Submit a service request or contact form
Call or communicate with us by phone or email
Request assistance or additional information
Interact with our customer support team

This information may include:

Name and contact details (such as phone number or email address)
Property location and basic property-related information
Description of the water damage situation
Service preferences or urgency
Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

IP address and approximate location
Browser type and version
Device type and operating system
Pages viewed and time spent on the website
Referring URLs
Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party sources such as independent service providers, analytics partners, or publicly available sources.

3. How We Use Your Information

Platform Operation: To operate and improve our website
Service Connection: To help connect users with independent service providers
Communication: To respond to inquiries and provide support
Analytics: To analyze website usage and performance
Marketing: To send service-related information where permitted
Legal Compliance: To comply with applicable laws
Security: To prevent fraud and unauthorized access

4. How We Share Your Information

4.1 Independent Service Providers

We may share relevant information with independent water damage restoration professionals to help facilitate service connections. All contractors and providers are independent third parties.

4.2 Service Providers

We may share information with trusted third-party vendors who assist with website hosting, analytics, marketing, and customer support.

4.3 Legal Obligations

We may disclose information if required by law or in response to valid legal requests.

4.4 Protection of Rights

We may disclose information to protect the rights, safety, or property of Majestic Marvel, our users, or others.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, restriction, or objection to processing.

To exercise your rights, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States.

11. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to access or request deletion of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Majestic Marvel
Email: support@majesticmarvel.com